5-6 business days is available to select delivery time.
This service is intended to customize outside India only.
| Product | Standard | Custom |
|---|---|---|
| Blouse | $1.0 (Regular) | $1.0 (Custom stitched) |
| Salwar Set | $1.0 (Standard) | $1.0 (Custom stitched) |
| Lehenga | $1.0 (Standard) | $1.0 (Custom stitched) |
| FNP | $4.0 |
Stitched Products are customized to your measurements, cannot be resold/returned and hence will not be eligible for returns/refunds.
If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
United States: +1 949 464 5941
United Kingdom: +44 121 461 4192
Canada: +1 581 705 4535
India: +91 22 6648 4300
All other countries: +1 949 464 5941
General inquiries: team@mirraw.com
Customer care: mcare@mirraw.com
Unfortunately the sleeves are not lined therefore the pattern on the sleeves is irritating to the skin. I will have to line the sleeves before I can wear because it is too uncomfortable on the arms. Also the fabric shrank even in a cold wash. I washed the suit thinking it would soften and be less irritating.
My initial order of this product was Canceled by Mirraw (embroidery did not pass Quality Check) and was shipped back to the Vendor. However, I love it mostly for the hard-to-find tiered skirt and the dupatta, so I was willing to purchase it even if the embroidery was not complete (or whatever the specific issue was). When I received it, it looks complete to me -- very lovely with no issues I can detect at a glance. Thank you so much from your new happy customer!
The last purchase i made was delayed by 2 months. It kept returning to the Mirraw facility. This happened twice. I emailed mirraw and their customer service is great, timely responses. They looked into the matter to get the outfits delivered. This is the first time it has happened, i usually buy and get my products in less than 14 days. Thank you mirraw.
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