5-6 business days is available to select delivery time.
This service is intended to customize outside India only.
| Product | Standard | Custom |
|---|---|---|
| Blouse | $2.0 (Regular) | $2.0 (Custom stitched) |
| Salwar Set | $2.0 (Standard) | $2.0 (Custom stitched) |
| Lehenga | $2.0 (Standard) | $2.0 (Custom stitched) |
| FNP | $4.0 |
Stitched Products are customized to your measurements, cannot be resold/returned and hence will not be eligible for returns/refunds.
If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
United States: +1 949 464 5941
United Kingdom: +44 121 461 4192
Canada: +1 581 705 4535
India: +91 22 6648 4300
All other countries: +1 949 464 5941
General inquiries: team@mirraw.com
Customer care: mcare@mirraw.com
I ABSOLUTELY IMPRESSED by the service and the shipping process 💯 ❤️ and honestly I liked the product as well but I’m really DISAPPOINTED by the wrong website description and the stitching!! Description says it’s has mirrors and that’s the MAIN REASON it made me order this product but there are NO MIRRORS OF ANY SORT!! VERY DISAPPOINTING!!! And with the stitching, it has cancan attached when I didn’t want it to add. Also, the neck style is completely different than what I selected that’s even shown on the product picture on website and what they made is, I don’t normally wear that type of neck style. It also didn’t have the same tassels that shown on the picture. I even got the chance to talked to the stylist on the call and messages and she made sure with me the product includes the same tassel as shown on website picture. I described to her in details what exactly I needed. I got SO EXCITED to see my package arrived early but seeing all the mishaps turned all the excitement into a completely put off!! 😔
I have placed an order yesterday with Fiza after having resolved some of my issues from my previous order. This review is about Mirraw co-operation with my complaint and resolving some of it. The products I have ordered i am hoping will be of much better quality which I am reserving my views on. Fiza has been in constant touch so very grateful 🙏 for that
Gauri Kadam did an amazing job on my daughter’s lehenga. My daughter loved her lehenga. Gauri made sure to call me to confirm the measurements I sent were correct for the lehenga pattern. I liked that. She also suggested what length choli would look good for the lehenga type, I liked the personal attention given to my order. Will definitely order again. Thank you mirraw.
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