5-6 business days is available to select delivery time.
This service is intended to customize outside India only.
| Product | Standard | Custom |
|---|---|---|
| Blouse | $2.0 (Regular) | $2.0 (Custom stitched) |
| Salwar Set | $2.0 (Standard) | $2.0 (Custom stitched) |
| Lehenga | $2.0 (Standard) | $2.0 (Custom stitched) |
| FNP | $4.0 |
Stitched Products are customized to your measurements, cannot be resold/returned and hence will not be eligible for returns/refunds.
If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
United States: +1 949 464 5941
United Kingdom: +44 121 461 4192
Canada: +1 581 705 4535
India: +91 22 6648 4300
All other countries: +1 949 464 5941
General inquiries: team@mirraw.com
Customer care: mcare@mirraw.com
Dear Supplier, I am very happy with your service. Thank you for delivering the order exactly as promised, and even earlier than expected. The product arrived in perfect condition, just as I wanted. Overall, my experience has been completely positive, and I appreciate the care and attention you provided. I look forward to doing more business with you in the future. Thank you again!
This was unfortunately a replacement lehenga design I had to choose as my original chosen piece had an issue & was rejected in its initial quality check & being told that apparently having been the last available piece in stock, I would not be able to get that particular lehenga. Nonetheless, I received the chosen replacement item & am happy with it & the quality of the workmanship however there were significant confusion & delays in processing & furthermore in the delivery of the item that it never arrived for any of the wedding event days despite having been told that the order had been expedited. Overall product was good but the carelessness in handling the order & part of the customer service in regard to this particular order was poor & disappointing.
I have placed an order yesterday with Fiza after having resolved some of my issues from my previous order. This review is about Mirraw co-operation with my complaint and resolving some of it. The products I have ordered i am hoping will be of much better quality which I am reserving my views on. Fiza has been in constant touch so very grateful 🙏 for that
Gauri Kadam did an amazing job on my daughter’s lehenga. My daughter loved her lehenga. Gauri made sure to call me to confirm the measurements I sent were correct for the lehenga pattern. I liked that. She also suggested what length choli would look good for the lehenga type, I liked the personal attention given to my order. Will definitely order again. Thank you mirraw.
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