5-6 business days is available to select delivery time.
This service is intended to customize outside India only.
| Product | Standard | Custom |
|---|---|---|
| Blouse | $2.0 (Regular) | $2.0 (Custom stitched) |
| Salwar Set | $2.0 (Standard) | $2.0 (Custom stitched) |
| Lehenga | $2.0 (Standard) | $2.0 (Custom stitched) |
| FNP | $4.0 |
Stitched Products are customized to your measurements, cannot be resold/returned and hence will not be eligible for returns/refunds.
If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
United States: +1 949 464 5941
United Kingdom: +44 121 461 4192
Canada: +1 581 705 4535
India: +91 22 6648 4300
All other countries: +1 949 464 5941
General inquiries: team@mirraw.com
Customer care: mcare@mirraw.com
There is nothing wrong with the product, but Mirraw customer service was horrible. They somehow forgot the order and had to restart the order process because we were having them stitched. Then they cancelled half of our 6-suit order without asking if we still wanted these three. We were ordering for a dance group and Mirraw staff was aware through Whatsapp that we needed 6 suits. 3 suits are useless to us. Then they refused to accept a return on the three suits because we had them stitched to order. We had nothing for the performance we needed them for and the half order we received was a month late. We will never order from Mirraw again.
I am a regular Mirraw customer . I can very well say that the items I have ordered and purchased always matched with the advertised product. I have also ordered few custom stitched products and they were stitched to specifications. I am very satisfied with my latest purchase and will continue to shop with Mirraw for my family.
I have placed an order yesterday with Fiza after having resolved some of my issues from my previous order. This review is about Mirraw co-operation with my complaint and resolving some of it. The products I have ordered i am hoping will be of much better quality which I am reserving my views on. Fiza has been in constant touch so very grateful 🙏 for that
Gauri Kadam did an amazing job on my daughter’s lehenga. My daughter loved her lehenga. Gauri made sure to call me to confirm the measurements I sent were correct for the lehenga pattern. I liked that. She also suggested what length choli would look good for the lehenga type, I liked the personal attention given to my order. Will definitely order again. Thank you mirraw.
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