5-6 business days is available to select delivery time.
This service is intended to customize outside India only.
| Product | Standard | Custom |
|---|---|---|
| Blouse | $2.0 (Regular) | $2.0 (Custom stitched) |
| Salwar Set | $2.0 (Standard) | $2.0 (Custom stitched) |
| Lehenga | $2.0 (Standard) | $2.0 (Custom stitched) |
| FNP | $4.0 |
Stitched Products are customized to your measurements, cannot be resold/returned and hence will not be eligible for returns/refunds.
If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
United States: +1 949 464 5941
United Kingdom: +44 121 461 4192
Canada: +1 581 705 4535
India: +91 22 6648 4300
All other countries: +1 949 464 5941
General inquiries: team@mirraw.com
Customer care: mcare@mirraw.com
The outfit is beautiful and the skirt fits well. Unfortunately the top was too tight in the arm cuffs and was too small around the shoulders to do up. I provided measurements and then received a measurements amendment form which I looked at and saw that some measurements for the top had been reduced, but I trusted that given the measurements I had provided that the top would fit. I had to unstitch two rows of the top either side to make it fit. Thankfully this worked so I can still wear the outfit.
The saree color and embroidery are as expected. The embroidery is stunning and very intricate. However, I should not have requested the bouse to be stitched because it is not at all my style. I do not wear sleeveless, and the sleeves attached are too short and I would not use them. I also do not wear back open blouse. I wish the product details or the blouse stitching option warned about these details so I would decide if I wanted the blouse stitching to be included (even though it was complimentary). I now feel like I wasted the opportunity to have it stitched on my own, and can't really wear this stunning saree for the occasion I am looking forward to.
I have placed an order yesterday with Fiza after having resolved some of my issues from my previous order. This review is about Mirraw co-operation with my complaint and resolving some of it. The products I have ordered i am hoping will be of much better quality which I am reserving my views on. Fiza has been in constant touch so very grateful 🙏 for that
Gauri Kadam did an amazing job on my daughter’s lehenga. My daughter loved her lehenga. Gauri made sure to call me to confirm the measurements I sent were correct for the lehenga pattern. I liked that. She also suggested what length choli would look good for the lehenga type, I liked the personal attention given to my order. Will definitely order again. Thank you mirraw.
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