Mirraw Reviews

The blouse zipper broke while trying on for the second time and haven’t worn it for the occasion that I bought it for. Sent them a email and response is: With regards to your Order No. ??? we would like to inform you that our return policy allows for issues to be raised within 7 days of order delivery. Upon reviewing your case, we noticed that the 7-day return window has unfortunately been exceeded. As a result, we are unable to escalate the issue further. We are truly sorry that your experience did not meet your expectations. Please be assured that this is not the level of service we aim to provide, and we deeply regret the inconvenience caused. We appreciate your understanding and hope to offer you a seamless and pleasant experience with your future orders. What a cut and paste response. They offer no customer service. Beware when you buy. Try other websites.

Very bad experience. Still waiting for tgd product which was to be delivered 5 days ago. So frustrating. This was the first purchase and will never use this website anymore or refer yo friends or family.

The worst customer service I’ve ever had from any online company. They refuse to answer emails. Stay away if you want a refund it’s never going to happen. Keep your money cause they do.

products are not the same you see in pictures, color and patterns are all different. They look good in pictures but are very different when you see them. Not happy at all. will never buy from them again.

I was searching for a lehenga with mirror work, and Mirraw's listing clearly stated "mirror embroidery" in the title. The photos and videos showed the mirror details, but what I received had aluminum foil instead—no mirrors at all. It looked cheap and was nothing like what was advertised. When I contacted Mirraw, they offered only a 5% refund. This is unacceptable, especially since I provided proof. I will not shop with Mirraw again and will share this experience with friends and family. Wish there was a way to give zero stars and attach pictures to this review.

Terrible customer service. You can't get any one on the call. I ordered two sizes up still. One of the outfit doesn't fit. They promised pick up return for free now they are saying I need to pay for shipping and then they will process the refund . I have to send it all the way to India from Canada. Never ordering from them again.

THEY ARE CHEATERS; DO NOT PLACE ANY ORDER TO THEM. I HAD VERY BAD EXPERIENCE WITH THEM AND LOST $108. PLEASE STAY AWAY FROM THEM.  THEY NEVER SOLVE YOUR ISSUES.

Dear fellow Singapore friends, please beware of the Mirraw online ordering platform. Please do not get cheated! They are the worst I have come across. I ordered 3 Salwar Kameez suits and 1 saree with blouse from Mirraw for Deepavali which cost me SGD $348.86 All were of standard stitching, not customized. Surprisingly all 4 items arrived 1 week earlier than the scheduled time. I anxiously opened the parcel just to become disappointed instantly. The quality of the materials of all the 4 items are so cheapskate and so awful. I just got a shock to have received such terrible quality. Though I emailed their customer service a few times, they refused to refund back my payment in exchange for their horrible products. They kept replying that all 4 items were customized and could not be taken back. What a great lie and they are all frauds! They pretended to present me with a 10% discount in good gesture, but was credited into the 'Wallet', instead of crediting into my bank account. This is also another way to con innocent people. They must be a fool to still think that I would order something from their website again for their pathetic SGD $34/- Please stay away from the Mirraw website as the actual product varies 100% from their advertised pictures.