Mirraw Reviews

At this point a little frustrated with Mirraw's customer service . I have been trying to contact them to get a status about a shipment which has been delayed . They see the message but don't respond . I have emailed them as well . They really need to get better in communication. I am not getting anything for free here , paid for it.

Amazing customer service and quality! I am extremely satisfied with the products I received. Right from ordering to receiving the package the team was always there to help me. Best online shopping experience I ever had! I Don’t have to look for any more online stores other than Mirraw now. Thanks a lot Mirraw! Best Regards from Canada!!

When it comes to return or cancelling, this company is super-frustrating to work with. They cancelled one of the items (Order M207350996) from my order without notifying me. I found out about cancelled item after my order was shipped. They also returned only the original amount of the item to my wallet, not shipping cost that I paid for the item. They never asked me if I want my money returned to its original source of payment. I tried to call them multiple times, but either it is always busy or they put you on hold and after a while it gets disconnected automatically. I also tried to send multiple emails to them. Every time they showed me that a ticket had been created, but no one ever responded to any of the emails or tickets. No confirmation or follow-up email was sent for ticket that was created. What a frustrating experience working with this company. Please be prepared to experience this if you have an issue with one of the items you ordered with them.

I am really disappointed with their customer service. They give you the run around giving you one ticket after another - and nothing gets done to resolve the issue for an easy return. The website says easy return but it is impossible return. I have an issue with them and these people who answer the phone or the email cannot resolve anything. Bottom line- do not order from them.

Bullshit site for shopping. I ordered 15 days ago from USA. They told me the item will reach in one week. I am still waiting. It was someone birthday gift. Don’t shopping from here guys.

I paid for the saree, stitching bouse and shipping. I did not receive the shipment. Mirraw team did not even communicate with me why the saree was not shipped until I enquired. They found that the saree was defective and did not return my full money for blouse stitching and shipping. I have been communicating for months regarding this issue and they have not been responsive. I had a very bad experience and I would not buy with them again.

I am absolutely disappointed and got the worst customer service and too much run around to get an order delivery detail. Each number gives me another number to call. The finally the the number who supposed to tell me my item delivery date lied twice as the items are going to be delivered that day. Worst to place to place an order. Poor service. Not professional. They don’t need return customer maybe that one time purchase customer is who they need . FULL OF LIES. If you order stuff at least a year ago for your festival maybe your get your order in time😂😂😂

DO NOT BUY FROM HERE!! I ordered the STUNNING TEAL BLUE ORGANZA ZARI AND SEQUINS WORK FLORAL WEDDING LEHENGA CHOLI on the 5th Feb. It was delivered on the 20th of Feb, but was delivered without its top and ever since I have been trying to contact the customer service via email and whats app, both time telling me they would get back to me in 3 days but I am still waiting for a reply. Really disappointed as I was recommend this site from someone for their wedding . DO NOT BUY FROM HERE!!

The kaftan I ordered LOOKS NOTHING LIKE THE PICTURE!!! The clown who operates the WhatsApp says that this poor excuse for a garment is “up to product specifications”. If this is your product specifications, you need to step your game up or lower your prices to match the quality!