Mirraw Reviews

I am writing to express my deep frustration and disappointment with the service I have received. It has been over a month past the due delivery date, and I have still not received my product. Despite multiple attempts, I have not been able to reach your customer service team, which is highly unacceptable. This experience has been extremely stressful and reflects very poorly on your brand's reliability and customer commitment. I expect an immediate update on the status of my order, and if the issue is not resolved promptly, I will have no choice but to escalate this through consumer protection channels and social media platforms.

You are a fraud. Despite returning the products for delivering different design, you are refusing to return the money. Following from weeks but your 2 days never come. You should be jailed for running fraudulent company

i ordered Gold tussar silk madhubani printed saree with zari woven border and received this week. Material is very bad quality, soooo terrible totally not worth any money. I will never order or recommend any saree on Mirraw anymore. I ordered with blouse stitching so I cannot even return, I feel so cheated. W

I ordered a men's kurta set from Mirraw website at the beginning of May and received it in the middle of the month. Unfortunately, the wrong pant size was sent. I emailed customer service and was asked to send a photo of the size tag, which I did promptly. It is now been over a month with no response or resolution. Very disappointed with the lack of follow-up and poor customer service. I will not be purchasing from Mirraw again.

Would give zero review if possible. Item received was not the item I ordered. Customer service is non existent. While writing this review I am waiting on hold for someone to pick up my call - it has been 1 hour and 12 minutes.

My order came in days after scheduled delivery. I called and they assured it will get here on time. I wasted hundreds of dollars for an event on this company. BUYER BE AWARE.

One of the worst online desi shopping forums with bad customer service. I have to say they were good initially about 2years back but now it’s terrible! No response on watsapp, the numbers listed on “contact us” are useless! My package was never delivered- their third party courier service Xpressbees kept saying delivered to WRONG address at some other city. I tired contacting Mirraw and their response from a Pooja Sharma is “they will attempt two more times” at the wrong address. What good is that? I emailed back saying that’s the problem you have delivery address mixed up - no response to date. I asked for full refund- again no response to date. It’s a different thing if you don’t like their product, but it’s FRAUD if you don’t even deliver and just take the money. NOT RECOMMENDING THIS WEBSITE - TOTALLY NOT TRUSTWORTHY