Mirraw Reviews

Completely unresponsive customer service. Order has not been dispatched in 2+ weeks, nobody replies to email queries. I have called the help center multiple times - the call only gets connected once every 50 attempts. After speaking to an agent who assured me that they were looking into my order and had escalated the issue, I have since heard no update whatsoever. When I try calling again now, the call is cut immediately after answering. I feel like I have been cheated out of Rs.10,000. Should report this fraudulent company.

If I could give zero stars, I would. I custom ordered an item for a wedding, and sent many emails back and forth about measurements. The item arrived and doesn’t fit at all - I don’t know what measurements were used, but they do not match what I provided. Every time I tried to contact Support, I got the same generic response. Avoid ordering from this company at all costs.

They mentioned there is 7 day return and provided USA customer care number. Received salwar pants in different color. Wanted to return. No USA address to return the item. No one picks up the call from Customer service. Need to spend $50 to return 2 items which is worth of $60. Never order from USA

Doesnt even deserve 1 star. The retunes page doesnt work. Teached out customer service for a return label and below is the most ascenine response yet: Sorry for the inconvenience which was caused. we would like to inform you that , we would not be able to escalate your issue any further as any concerns regarding the order shall only be raised within 7 days after the delivery. Hope that we have been able to address all your queries to your satisfaction. Incase if there is anything else then please do reply to this email and we would be glad to assist you further. Hope that we have been able to address all your queries to your satisfaction. Incase if there is anything else then please do reply to this email and we would be glad to assist you further. Do not order from them. So many better options out there. Clothing quality is poor and customer service seriously lacking!

I have not received my product and it’s been almost a month since the order was placed . I bought it for a wedding and did not receive it on time .. so disappointing .. would never trust this company again .. made phone calls everyday with out any help and made false promises.. would suggest never to rely what they say 😡

One of the worst products bought. The product color, quality, and image is different from what was on the product sale page. I was in constant contact with their team and sent pictures of the wrong size sent. They needed another image with the body measuring tape and while I was about to sent the images again, they sent an email that it is outside of the return policy of 7 days. This is pathetic and the service is just bad. Please save your self from avoiding the purchase here. Wish I had not purchased.

Stiching staffs language is not acceptable, calling the customer ‘pagal’as I just send a mail saying that the measurements I have given is wrong as accidentally got submitted. I contacted the staff through WhatsApp and also send an email. In the WhatsApp the staff contacted me and cleared everything. She said she will pass it on to the stylist Then she wrote to me that’ ‘ ye pagal aurat ka mail check Kar Lena’ This is how they talk behind the customer. Very disrespectful and I got shocked when I saw the message. This is my first time ordering experience.

Very bad experience.I have ordered 4 product and all have some issue . Two product has stain in it , other one has wrong stitching one side different than other side. And last product they haven’t stitched at all. Very bad quality and very bad product. After all this for return I have to pay money for that bad product. I will not recommend to spend money in this better to get good product from stores or some other reliable website. I don’t know how to make this 1 star This is the response I got from Mirraw We would like to help you out for this, we will provide you the return procedure, however, the return shipping charges you have to bear on your own and share the tracking details with us and would like to inform you that it might be the return shipping cost more than the product cost.