Mirraw Reviews

Stiching staffs language is not acceptable, calling the customer ‘pagal’as I just send a mail saying that the measurements I have given is wrong as accidentally got submitted. I contacted the staff through WhatsApp and also send an email. In the WhatsApp the staff contacted me and cleared everything. She said she will pass it on to the stylist Then she wrote to me that’ ‘ ye pagal aurat ka mail check Kar Lena’ This is how they talk behind the customer. Very disrespectful and I got shocked when I saw the message. This is my first time ordering experience.

Very bad experience.I have ordered 4 product and all have some issue . Two product has stain in it , other one has wrong stitching one side different than other side. And last product they haven’t stitched at all. Very bad quality and very bad product. After all this for return I have to pay money for that bad product. I will not recommend to spend money in this better to get good product from stores or some other reliable website. I don’t know how to make this 1 star This is the response I got from Mirraw We would like to help you out for this, we will provide you the return procedure, however, the return shipping charges you have to bear on your own and share the tracking details with us and would like to inform you that it might be the return shipping cost more than the product cost.

Order #M275411231 is not yet delivered and one of the worst ever site, we have experienced. Ordered the Item on 05 Nov 2023 with expected delivery date 09 Nov before Diwali. Its 15 Nov 2023 and not yet delivered. Almost called them daily but they are neither doing anything nor canceling the order. Who is in charge of this. No grievance cell nor email ID to ask.

Consider it as a 0 star..Worst quality and policies to return! Not a worth to spend mone. Also please don't buy if you are living in US. It's a total lost money. They will ask you to ship it back to India and it would cost more. No size is appropriate. Quality is cheap . Stay away from Mirraw at any cost.

I am having a terrible experience with MIRRAW. The piece is damaged and they are offering 5% discount for this, which is hilarious. They are offering discount from my money. Why should I have a damaged piece?? Terrible service from Customer care. Looks like have to take it higher up to resolve this.

I bought quite a few items from mirraw.com in multiple orders. The quality of the product is always a hit or a miss. The arrival is never on time, you have to follow up multiple times with customer service. If you contact customer service, they only say sorry for any inconvenience, but nothing happens. I bought from mirraw.com because of its stitching service. I am in USA, so I really liked the fact that they offer this service. Again the quality of stitching is also a hit or miss. But I am never buying anything from mirraw.com again. The one that pulled the string for me is - last time they send me an used salwar. The salwar had a very strong sweat smell. When I called about it, as usual, they said sorry for my inconvenience, but nothing happened. It is been over a month and I have followed up a few times.