I ordered two of this product but the second pants is not the same one is different and I send emails with the image of the pants and replied me just apologies. Am I not paying for it?
I heard from someone that the garments are pretty big. I therefore contacted customer support and asked for a smaller size (XL- S). They granted my request, no extra charge. The garment made it here prior to the estimated delivery date. The garment fits perfectly.
Very unhappy. It is NOT the color I ordered. I also paid extra for customization and requested sleeveless blouse. WHY is there sleeves on this blouse? I am very upset that Mirraw is not doing a good job on customer service. Why are you lying to the customer. I would like to file a customer complaint. Can you tell me why the color of the outfit is different than what I bought.Color in my order is royal blue. Why does it show a different color of teal. I attempted on multiple occasions to inquire about color and sleeveless blouse but got no help.
I would give 0 stars if I had an option. I would recommend you not to buy from Mirraw. I had very hard time dealing with them with my outfit. They sent me a wrong dupatta with my outfit which I purchased for a family engagement party. The dupatta was totally different from the picture and different color which doesn’t goes with the outfit otherwise I would have compromised a little bit. I requested them to send me a right dupatta but they kept asking me to wait and wait and wait. It’s been more than 2 weeks already but they’re not sending me a replacement or refunding my money. I told them that I bought for a party and the outfit is no use for me without a matching dupatta and they said they’ll give me a credit of 15%!!!! Like what the hell I can’t even wear that and why would I get only 15% back whereas it’s not even my fault. This company is very unprofessional and have a very bad customer service. I’ve never had so much hard time with any online shopping but they just giving me hard time. Now I’m spending more money to go get another outfit for the party. I paid them for the outfit but at the end I don’t know what to do with it. Please don’t trust this company! If you get the correct item consider yourself lucky otherwise you’ll never get your money back or replacement. Shame on mirraw!!!
I have received the wrong product. I've sent emails on 11, 18 & 22 September respectively and to date have not had a response to my query Terrible customer service I will not purchase from your site ever again I will caution all friends and family as well.
Your company is a fraud, you advertise "Pure Silk" sarees and send art silk sarees. I will raise a complaint with the Australian department of trade to ban the shipping of products from Mirraw. You say this"Hi Abhishek, Greetings from Mirraw.com With regards to the Cream woven pure silk saree with blouse - #3971993 as per warehouse update we are working to replace this product with new product 4161504,. Once the product replace we will refund the remaining amount to your bank account." But do nothing. Sending customers fake products. I will take all the appropriate steps.
Ordered a saree, very very cheap material. The pic looked beautiful but the product utter disappointment, the refund policy is way too complicated. Shattered and disappointed.
WARNING: Be aware of this company, Mirraw-ethenic ware from India. They think customers are stupid. First, their website reads -50% OFF. Buy one, get one FREE. OK, I chose two items of the same price, thinking I would pay for one and get one free. The total amount was about $50, but when I went to check out, a message read - pay the full amount, and an equal amount will be deposited in the 'wallet' in your account to use for the next order. I said to myself ok I will buy $50 worth the next time. But wait. Once you pay the full amount plus $12 for shipping and check out, you will receive an email from Mirraw that $50 has been deposited in your account. Now, here is the real catch. It also reads that ONLY 10% OF THIS AMOUNT YOU CAN DEDUCT IN ONE ORDER. This means I could deduct only $5 from my next order! I will have to place 10 more orders to use $50 that was 'rewarded' to me and pay for shipping costs 10 times. This is a highway robbery! DON'T BUY ANYTHING FROM THIS WEBSITE, MIRRAW.
I ordered few items in July. Still waiting for it to be delivered. Worst online company to buy from. Apparently their 24 hours is 3 months. I want my money back now!!!
They gave wrong product and didn't give me my money back. I have 7days return and exchange they trick me very smartly asking for product pictures multiple times and they are killing my time and after 7 days they were giving me excuse that I passed my return time.
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