I purchased this navy blue sharara set and I couldn’t be happier! The fabric is incredibly soft and flows beautifully, making it super comfortable to wear for long events. The embroidery is intricate and adds just the right amount of sparkle without being over-the-top. I received so many compliments :)
Their service is very good. Timely communication, good response and well priced items. My only complaint is that the fabric used is too limited. For example, for the lengha, I wanted 44 inches in length but was told that the fabric allows only 41in which is pretty short for someone who is 167cm and will be wearing heels. Now the lengha looks a little high which isn't great but manageable. I wished Mirraw offered enough fabric to accommodate different choices and measurements.
I had ordered for necklace worth rs 2000. Till date I haven't received. Umpteen times I have called your customer care number but of no use. You say you will call back but no response till now. Worst experience I have ever had in online shopping. If I don't receive my order I shall cancel the same and give my worst review and spread the same to my friends also.
i place the order on 13/04/2023 from uk. still i am waiting for 2 items to be delivery. every time i send the email regading this. still under processing still under processing after receive by email only they replied. yesterday 16/06/2023 they mailed to ask to provide the missing product id. they are not communicated each other or they don't read the customer emails. everytime different people answer back and send different email. i think they are trying to cheat me. even uk customer service they don't want help either. i can't put less than 1 star.
I had order chikankari kurta , in product description it was written it's 100 % cotton , but the product that i received is not cotton at all. Very disappointed.
DO NOT BUY from this site. THEY DO NOT PROCESS RETURNS and take forever to ship the package. I have sent several emails to escalate the return but no response. Also the quality is very poor, threads hanging out and dirty stains all over the items.
Be brave and post this review on your website. I bought banarsi silk saree, prestitched, silk petticoat and blouse but got delivered cotton saree with cotton petticoat, it feels and looks like no where near to banarasi silk. Honestly, i always buy sarees from different websites your product is the worst, and company is so deceiving. I am happy to pay more but i hate cheaters and liars. Another worst part is your customer service, each time i called, seems like the girl name sangeeta knows nothing, sounds like she is sleeping in the bed. Get your act right Mirraw.
Terrible experience thus far. Poor customer service and poor quality l would be careful spending with Mirraw.com. From top to bottom they have liars and don't care soon as they have your money. Pathetic way to do business 🙄😒
If I could have given lower than 1 star, I would have. This Company is a low quality online retailer-- terrible customer service and awful stuff. BUYER BEWARE DO NOT PURCHASE FROM THIS PLACE.
Mirraw is one of the worst online shopping website. I ve ordered and sent paiement for a jwellery in March. Till today no response from this company. My e mails and phone calls were in vain. It is not at all a reliable or trustworthy website. Please don't trust this website and lose your money.
I would give them zero stars if I could. I had ordered two items from Mirraw but only received one and the one I received was not even the dress I ordered. For an entire month, I repeat A MONTH, I kept contacting customer service but would receive cryptic messages and be left on read when I asked for a refund. On top of that they "claim" I placed two orders but I did not and that both packages have been sent to the right address. First of all, only one of them was actually sent to me and it was not even my order. Secondly, the one they "claim" I ordered was a week late. Even their shipping is bad. I wasted $200 CANADIAN DOLLARS on Mirraw. This company is a scam and does nothing to compensate their bad service. Save yourself the trouble and please do not buy from them.
I did order 2 outfits that I love on line and never received them. I call and was told that they don't have enough material for these outfit and I should replace my order. I call customer service and they will not help me.. I loose $138.00
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