Mirraw Reviews

I recently bought products from Mirraw online. However the products received were damaged and measurements of dresses were not appropriate. When contacted the support team with the images and videos the issue is not addressed appropriately until now without any resolution. Product id 2589369 was damaged all over and of very poor quality. Product id 3781199 measurements mismatch and unable to use it all.

Never trust MIRRAW. I will NOT recommend to anyone. Material was not delivered as advertised. Instead of silk I was send synthetic. Tried contacting the team many times and every time I was told that someone will contact me within 24 hours. But no one contacted me. it is now 2 months.

Timely delivery. However, Height of the saree I ordered is shorter than the regular sarees. And there is no option to return and no where on the product page it was mentioned about no returns or etc. quality of the product and materials used for embroidery is not worth the price. Paid $80+ for it. Never ever returning and do not recommend to anybody.

I ordered a salwar khameez and provided accurate measurements. The product was stitched and shipped timely, however, it does not fit, the color does not match the online photo, and the material is very poor quality. The cost to return the product to India is $139.53 plus custom duties and taxes. Mirraw has an unacceptable return policy given the poor quality of its product and tailor errors.

Appalling and disappointing customer service to say the least. Ordered a saree from this website, all the way from New Zealand to wear at one of my upcoming wedding functions, however received a faulty saree that cannot be worn. I followed their refund policy and promptly sent an email within 24hrs (as is stated on this policy). After multiple emails back and forth, it has now been nearly 1 month with no resolution. I finally reached out to customer care on whatsapp, only to be advised that they would send me a 10% refund. Where is a 10% refund even stated and how are customers treated like this?? At this point, it is not even about the money, but rather the basic morals, ethics and principles that this organization clearly lacks. I may not receive my due refund, but have advised all friends and family to refrain from purchasing from this website.