The final product resembles the image, however the fit is not quite right, even having provided measurements. The sleeves also don't fall quite in the way as picture. The overlay of skirt and dupatta is quite stiff and doesn't feel of great quality.
After the order need to follow up with the team multiple times for each stage. For custom stitching given specific but they didn’t consider anything. Simply they stitched in hurry and send it. Very worst experience
I purchased 2 items from these guys. 1 was ok. Other was wrong size (their error - not mine). I paid for return postage (as per their instructions) and they refused to accept it on their side (apparently due to customs charges which was never mentioned to me. Incidentally the price of the item would not attract a customs charge as the value was not substantial - I have a feeling it was a 'excuse'). Parcel is on its way back to Australia. Communicating with company was very frustrating. They are evasive and kept sending me a generic - non informative response. Terrible company. Would not recommend them to anyone! They happy to take your money and claim that returns are simple and straight forward but they will not refund you in the event that one is needed. Will never buy from them again.
DO NOT buy from here. Will take a very long time to deliver, and the products are poor quality. When I tried to return, they did not want to pay for the return shipping. Overpriced garbage.
Please DO NOT use this site to order. They give you false delivery date. I had huge party scheduled at our house so ordered Kurtas for my boys to wear for pooja . I double checked multiple times on delivery date and made sure that I have picked items that deliver min 2-3 days before pooja date. When I called customer service , they don't even apologize and started saying as if we shouldn't rely on delivery date when we order . Very pathetic. At least other websites don't do false promises and if date is estimated , they clearly give us date range (best scenario and worst scenario) . I would never ever use this site.
Waste, worthless, fake images, poor quality etc... Will not recommend it to anyone.. Don't waste your money Attn. Mirraw, at least, you just put an option for zero star, that would be helpful for customers
Received my package today and I could not believe it. The color was completely different. Was black on the photo, was sent brown. Opened the saree and the height of the saree is 8 inch shorter!! I am 5 feet. it went above my ankle with the underskirt showing for 6 inches. The blouse pads were placed right below the neck and armpits. I am so angry. Why would a saree height be compromised? Never heard of that.
Not even worth 1 star. I have complained for the past 3 months. No one is responding. Do not purchase from this website. Sent me faulty goods and not responding. It's a scam stay away!!!!!!!!
I’ve order some saree from mirraw but got wrong items and i’ve complain them. They said they will refund 50% but its already been 3 month I didn’t received my refund. I’ve emailed the customer care but till now no any updates.This is ridiculous that this company is being so careless when it comes to refund. Is this how you satisfy your customers?
Really poor service and they never gave cash back on my order. The % cashback scheme on items is a scam. I’d caution against purchases. I called many times, emailed, tried to ‘live chat’ - no luck.
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