Thank you Mirraw and team you never fail me, I'm beyond happy also my heart is happy. Thank you and Bhagwan's richest blessings always. See you soon on my next order🙏❤️
My outfit came, looks just like the picture its beautiful. However, under the skirt there are loose threads everywhere and it came with a huge tear under the skirt towards the bottom. the threads are fraying and I'm not sure how to prevent it from worsening. I haven't even worn the outfit, and I hope it doesn't rip and fray any more. I'm scared to wash it. Any recommendations for fixing this issue are appreciated. I can submit pictures of the tear if needed. I got my outfit not even 12 hours ago and it has never been worn or washed.
The color is completely different than the photo and ugly. I did NOT receive a top but received a square piece of fabric. I have to find some to make a top. I do not believe the material is silk.
The picture shoes cream silver embroidery but when it arrived the trousers were gold thread so does nt match. Now I have to pay 30 pound to return no costs of delivery will refunded so not worth sending back. Waste of money !
we have horrible experience. we ordered two years ago & what we got it's totally different or cheap than in picture. we returned it but still they have not given credit back or any positive response. I am giving zero star.
https://m.mirraw.com/designers/hangup/designs/purple-viscose-embroidered-stitched-kurta-with-nehru-jacket-nehru-jacket#&gid=1&pid=1 Partial item received one and half month ago half one when should receiving no answer from mirraw
I received a defective product from Mirraw, and beware that there was no option to return product online as this was stitched. They should always allow to return or replace product if it is defective (it has a cut in lenhga ) and customer can not wear it. I lost my money for now and never ever going to buy anything from Mirraw in future, and suggest everyone not to buy anything from this site.
The worst online shopping experience. DO NOT EVER BUY FROM THIS COMPANY. I have never bought anything online that took more than 2.5 MONTHS to arrive. This is the worst of all e-commerce experience I have ever had. Also very bad craftmanship and quality.
Would give Mirraw 0 stars if possible. It is the worst online website. They send products that are nothing as described and fool you in the name of customer service. Will never buy anything from this place ever again!!!!
Hi I've just received my shipment from India to South africa. The items were as appeared if not better. The stitching was exactly as per my measurements and all items fitted perfectly. One less star for lengthy delivery time. Thank you Mirraw
I have experienced the most pathetic and indecent customer complaint response from your team member Mr Imran Deraiya. He was the most unkind and a staff with attitude towards attending an irate customer today over the phone. I had placed an order with you guys on the 24th of August and on the 5th of September spoke to another staff member Mr Ashish Wankhedr who told me that one item under the order needed to be replaced hence the delay on the processing of the same. I was assured by him that the order will be expedited and it would be delivered to me by the 21st of this month as that was my main concern. Yesterday I spoke to another staff named Kamaljith who assured me a cancellation with full refund, but with no email confirmation. And as till date the order has not been dispatched and all I have been asking with numerous emails is for the cancellation with a refund but nobody bothers to give a clear response to the same and when I spoke to the staff Imran today I also learnt how irrelevant it was to him about my frustration and concern, he had no empathy and no willingness to help. Would never ever come to this website for any future purchases and would NEVER EVER RECOMMEND this to any of my friends and family members.
If there is a minus star, your team doesn't deserve that too. Very bad customer service. The blouses are stitched based on the tailor's whims and fancies. For blouses, I had to connect with tailoring contact many times just to ensure the tailor understands the neck patterns. Still, to my irritation, the output was horribly nasty, nothing in line with what i wanted. As for the materials, the quality is so bad. All together, my money is down the drain. Very expensive learning.
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