International shoppers, do not be scammed by this company! I wish there was option for less than I star. The international account is fake. I was scammed and spent $200 on trash that is sitting in the bag the shipment came in for 3 months. I am not going to be able to look at them one more time. I was disappointed and angry at the scam , the poor management of shipping and customer service. I will describe their products as slightly above pure trash. I have seen poor villagers in India wearing this quality material and the work done on them (no disrespect to the poor). The above statement was to emphasize how deceitful the photo images are. They are purposeful fake images to match the prices assigned to the products.
I ordered BownBee yellow kanhaiya set for my sons. Mine was an international order so its already over priced. And then one of the sets arrives without a dhoti. You should atleast check the products you are delivering. This is not acceptable.
I order a black and white lehenga but the material took almost a month to get delivered where they promised shipping within 15 days. The materials isn't in a good quality and I hate it. Low quality material. never ordering from this site ever again.
If I can give zero star I will give. I ordered 4 Salwar Kameez, two of them ready to wear and 2 of them were custom stitched. First of all the order was not delivered on time. Second out of 4 only 1 fits right. Before ordering I read the company policy, and it said only ready made suits could be returned and there is free return. I thought since I am able to return ready made item, it should be fine. Now when I spoke with customer service they are saying it is only for domestic customer, and I should have return it within the 7 days of getting my packages, and I have to pay to return the package, which will cost more than my product. This is FALSE ADVERTISEMENT. Will not buy from this company ever again. HUGE SCAM. Never had these issues with UTSAV FASHION.
Pathetic customer service lines you cant get through, most of my orders show delivered however nothing is delivered. I lost huge amounts of money getting attracted to the pictures posted. Super pathetic experience will never ever buy again. HUGE SCAM, will raise consumer complaint
AWFUL CUSTOMER SERVICE..NOT RELIABLE…I am very disappointed with the customer service provided by Mirraw. I ordered 10 sarees on July 20th with expected delivery date of August 3rd for a dance performance on August 15th celebrations. I have been following up with the support team since August 4th and explaining the situation . I just received one response on August 5th of we will get it expedited and after that no update. I emailed them multiple times after that and called on the support number. The event is passed and we had to arrange something else at last minute. I get an update today from Mirraw that the items will be delivered on 24th. They are not returning or refunding the item. There is no use of 10 sarees for me now. I am very disappointed with this website and will never ever order anything from here or recommend it to anyone. Very unprofessional.
DO NOT BUY FROM HERE - I ordered a lehenga from this site 3 months ago and it still hasn't arrived. I have sent numerous emails and tried calling but they refuse to issue any refund. Complete waste of money and awful customer service.
Terrible customer service. Not worth the hassle. For an international company, they are not at all transparent when it comes to making a return. The process is not clear and after numerous calls to customer service, I get discouraging responses about shipping charges and potential customs fees to make my return. unbelievable!
Waste of money .I order lehenga and it smells so bad and their stitching process is soo bad ,they don’t sew according to measurement .so bad customer service Never order again from mirrraw🥺
I am a regular customer of Mirraw and generally have a good experience which saddens me that I have to write this review.. I ordered sarees with one stitching incomplete and the other sent was completely different to the one I ordered.. Have spent three weeks since 30Jun trying to get this resolved via emails with all details provided but Mirraw just send fake return emails pretending to look into the complaint but really they aren’t and you have to do the chasing as they will ignore you.. Pratibha and Harshal (complaints advisor) were both absolutely useless and lied when they said they would look into my complaint.. Reading the reviews this seems a common theme with Mirraw when something goes wrong their side.. I’ve given up without success .. order at your own risk !!
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