horrible experience. an order which was ordered for large size was sent as small. I raised a return request. packed it well....the guy who picked it opened and checked the whole piece...found it intact and than crushed and showed it in the bag ignoring the press etc. he gave no receipt and said that i will get the mail from them. Its been alomost a week....no news! neither can i track the piece nor have i got the refund. The number given is forever busy. noone responds to the mail. Worst experience. Fake promises. DONT EVER BUY FROM THEM.
MIRRAW IS THE BIGGEST CHOR COMPANY ON THIS PLANET; VERY DARK & FISHY; DON’T TAKE PHONES; DON’T REFUND MONEY; PUT THE OWNERS IN JAIL; BIGGEST FRAUD COMPANY.
I am very upset, this is the first time ordering from this site and I won’t be anymore. I contacted Mirraw before my item was stitched and shipped out to inform them I no longer wanted it and requested a refund. They refused to cancel the product because it was more than 24 hours. Now I can’t even return it since the item is stitched. Very poor customer service.
First of all, a very poor customer service. Most of all the products are very low quality. I have ordered 5 items but only received 3 items. 25 days gone since I placed my order and I am still waiting to receive 2 more items. Their support team is full of joke, every time I contact I have to send the same thing again and again. They don't pass the information from one guy to another. Hardly you will receive a reply only the option is to email the support review@mirraw.com but you will not receive any reply or phone call. I thought to grow up a good business but sadly so disappointed and hopefully not anymore.
The onyx earrings I ordered was wrongly supplied, ordered, white, received red and returned immediately. then American diamond earrings poor quality, cheap looking , nothing like picture also returned. Awaiting my refund into my PayPal account. Nil refund given and numerous emails to team @ mirraw unanswered. They said a refund payment will be sent, never received it to date. I ordered another pair of jumkas previously which was good. Still waiting for numerous emails queuing my refund amount. This is the worst company, do not buy from them, they are huge cheaters. They do not even pick up the phones in Mumbai mirraw , contact us numbers.. Once they have your money looks like they are biggest scammers. Companies like UTSAV refund immediately within 24 to 48 hours. Am still waiting for my refund of Rs 1149. If I do not get refund I will be taking action. Dr Padmini.
I was offered my full refund which they approved months ago. Still waiting for this. I even spoke to them. They are full of false promises. Customer service is absolutely horrible. Once they take your money, they don’t care. Everyone please there are some very good websites to shop from which I have tried. I will never ever shop from this kind of people ever again. They don’t deserve anyones business. Pathetic looses.
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