Mirraw Reviews

This is the lowest integrity ecommerce experience I've had in quite a long time. Absolutely awful customer service. I ordered a lehenga from here and the shipment took over a month to process. Customer service guaranteed it would be delivered by end of August, and it still hasn't shipped. Given my event is next week, I asked them to cancel and refund the order. They're refusing to give me a refund, even though the website claimed they're "customer friendly" and offer full refunds. Will make sure everyone I know never uses this site in the future.

I ordered a saree from here a few months ago. The order and shipment took more than a month to process and on the delivery date it was sent back to the warehouse as the courier service could not find the address, which in fact was correct (never had any issues with other websites like Amazon or even Alibaba). When customer care was contacted by me they asked me to process the whole payment again as the shipment was returned (not just for the shipping but whole order). Their inbox was filled or they filtered my email id out so as to not receive any further emails for further correspondence to happen. (also writing review with another email id so as not to be spammed out). Huge scammers, a waste of money buying from here.

International shoppers, do not be scammed by this company! I wish there was option for less than I star. The international account is fake. I was scammed and spent $200 on trash that is sitting in the bag the shipment came in for 3 months. I am not going to be able to look at them one more time. I was disappointed and angry at the scam , the poor management of shipping and customer service. I will describe their products as slightly above pure trash. I have seen poor villagers in India wearing this quality material and the work done on them (no disrespect to the poor). The above statement was to emphasize how deceitful the photo images are. They are purposeful fake images to match the prices assigned to the products.

I ordered BownBee yellow kanhaiya set for my sons. Mine was an international order so its already over priced. And then one of the sets arrives without a dhoti. You should atleast check the products you are delivering. This is not acceptable.

I order a black and white lehenga but the material took almost a month to get delivered where they promised shipping within 15 days. The materials isn't in a good quality and I hate it. Low quality material. never ordering from this site ever again.

If I can give zero star I will give. I ordered 4 Salwar Kameez, two of them ready to wear and 2 of them were custom stitched. First of all the order was not delivered on time. Second out of 4 only 1 fits right. Before ordering I read the company policy, and it said only ready made suits could be returned and there is free return. I thought since I am able to return ready made item, it should be fine. Now when I spoke with customer service they are saying it is only for domestic customer, and I should have return it within the 7 days of getting my packages, and I have to pay to return the package, which will cost more than my product. This is FALSE ADVERTISEMENT. Will not buy from this company ever again. HUGE SCAM. Never had these issues with UTSAV FASHION.

Pathetic customer service lines you cant get through, most of my orders show delivered however nothing is delivered. I lost huge amounts of money getting attracted to the pictures posted. Super pathetic experience will never ever buy again. HUGE SCAM, will raise consumer complaint

AWFUL CUSTOMER SERVICE..NOT RELIABLE…I am very disappointed with the customer service provided by Mirraw. I ordered 10 sarees on July 20th with expected delivery date of August 3rd for a dance performance on August 15th celebrations. I have been following up with the support team since August 4th and explaining the situation . I just received one response on August 5th of we will get it expedited and after that no update. I emailed them multiple times after that and called on the support number. The event is passed and we had to arrange something else at last minute. I get an update today from Mirraw that the items will be delivered on 24th. They are not returning or refunding the item. There is no use of 10 sarees for me now. I am very disappointed with this website and will never ever order anything from here or recommend it to anyone. Very unprofessional.

DO NOT BUY FROM HERE - I ordered a lehenga from this site 3 months ago and it still hasn't arrived. I have sent numerous emails and tried calling but they refuse to issue any refund. Complete waste of money and awful customer service.

Terrible customer service. Not worth the hassle. For an international company, they are not at all transparent when it comes to making a return. The process is not clear and after numerous calls to customer service, I get discouraging responses about shipping charges and potential customs fees to make my return. unbelievable!