Excellent customer service and loved my products. I want to thank Peter, for his excellent support and very helpful for my questions and concerns. Thank you Peter. I am very grateful 🙏 and satisfied for your support.
I like the Saree blouse and saree peticoat, color and design I liked but the material quality is 1star less than expected.. overall satisfied with stitching and communication for stitching is best.
Beautiful fabric with a lovely net design. I had the blouse custom-stitched, and the fitting was excellent. The pleats on the saree were perfectly stitched in place. The service was fantastic — I’ll definitely be ordering again! The team is amazing and very responsive; if there’s ever an issue with the order, they go above and beyond to make it right.
Great communication with the team, item arrived in good packaging and very quickly and is amazing quality I have recommended to many friends for an upcoming wedding!
First of all, a very poor customer service. Most of all the products are very low quality. I have ordered 5 items but only received 3 items. 25 days gone since I placed my order and I am still waiting to receive 2 more items. Their support team is full of joke, every time I contact I have to send the same thing again and again. They don't pass the information from one guy to another. Hardly you will receive a reply only the option is to email the support review@mirraw.com but you will not receive any reply or phone call. I thought to grow up a good business but sadly so disappointed and hopefully not anymore.
The onyx earrings I ordered was wrongly supplied, ordered, white, received red and returned immediately. then American diamond earrings poor quality, cheap looking , nothing like picture also returned. Awaiting my refund into my PayPal account. Nil refund given and numerous emails to team @ mirraw unanswered. They said a refund payment will be sent, never received it to date. I ordered another pair of jumkas previously which was good. Still waiting for numerous emails queuing my refund amount. This is the worst company, do not buy from them, they are huge cheaters. They do not even pick up the phones in Mumbai mirraw , contact us numbers.. Once they have your money looks like they are biggest scammers. Companies like UTSAV refund immediately within 24 to 48 hours. Am still waiting for my refund of Rs 1149. If I do not get refund I will be taking action. Dr Padmini.
I was offered my full refund which they approved months ago. Still waiting for this. I even spoke to them. They are full of false promises. Customer service is absolutely horrible. Once they take your money, they don’t care. Everyone please there are some very good websites to shop from which I have tried. I will never ever shop from this kind of people ever again. They don’t deserve anyones business. Pathetic looses.
It's a utter disappointment to order. This is my second time I ordered. They have cancelled one portion of my order stating that product has defect and rechoose from similar one which I did. After that waiting for so long suddenly I got confirmation email stating my products has been delivered and the specific product is cancelled . I can still see that cancelled product is available online. Now if I want to reorder I have to pay shipping cost as it is less than 100$. And they charged me for shipping as they excluded my this product which they canceled not me.this kind of fraud website should be get punished
I have been trying to contact Murray for a month now and I kept on getting ignored. My parcel has been delivered yet and it’s been supposedly been shipped on the 06/05/2022. I was promised that it would be delivered by the 11/05/2022. Very bad experience with them, especially the customer service
EVERYBODY WORLDWIDE....PLS DO NOT ORDER FROM THIS GARBAGE COMPANY ...IVE LOST SO MUCH MONEY TO THIS CHEATER COMPANY!! THEY KEEP ERASING OUR REVIEWS ABOUT THEM!!!!THE HAVE CHEATED LOTS OF PEOPLE ... I HAVE BEEN STUPID BUYING FROM THIS GARBAGE COMPANY THEN SPEND MONEY AGAIN ALTERING BECAUSE THEY WOULD NOT RESPOND TO OUR MAILSS THEY MUST LEARN FRON COMPANIES LIKE PURPLE TULSI ... HOW THEY IMMEDIATELY RESPOND TO US!!!! THIS MIRRAW COMPANY WILL DEFINITELY GO BANKRUPT !!! KEEP CHEATING PEOPLE'S HARD EARNED MONEY!!! NO CONSCIENCE IDIOTIC... CHEATING GARBAGE COMPANY!!!! SO MANY MONTHS THEY HAVE TAKEN MY MONEY NOT ONCE THEY'RE RESPONDING .... YOU WILL GO BANKRUPT SOON !!!!
If I could I would have put 0 stars. This is the third time I've placed an order and this is the third time it's gone wrong. and each time, my package is either lost or delivered 6 months late. the worst part of all this is Mirraw's after-sales service: unable to give me precise information, and put me on hold each time they are overwhelmed by events. Really very disappointed.
Unhappy Customer I purchased sarees and I was extremely disappointed with what I received. I wish I could post the pictures of my peach satin saree that was extremely unacceptable with fraying raw edges and shabby finishing. Mohini Naidu
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