Mirraw Reviews

“BEWARE OF THESE THIEVES" I ordered stuff from them. Got item with tag of required size but measurements of size 2 size smaller. Firstly it is really hard to speak to or get in touch of real person. Everywhere it is onlu auto replies. It had been a struggle to get in touch with real person. Finally sent email and their officer someone named Prateek asked for photos and agreed that fault is theirs and offered me only 30% refund. Lowest standards of ethics in business. Why should customer bear the loss of 70% when mistake is theirs? I could never imagine that such a big reputed name company rip off people like this. When I did not accept the offer they never came back to me. These people are ripping off people in the name of online shopping. * Please guys I am warning you all DO NOT TRUST THIS WEBSITE IF YOU STILL WANT TO TASTE IT YOURSELF PLEASE BUY SOMETHING OF LESS PRICE FIRST. I am definitely circulating the word in community around me.

Very bad experience. They delivered products late and products are not price worthy. I tried to contact customer service regarding refund for items I returned and no reply and not refunding my money back even though they received item back.

Please don't purchase. Package never arrive. Last month I have ordered some items, nearly more than a month over, they have not send the package. I have send several emails. There is no response from them and they are not refunding the amount. Their service is very poor. Please be aware.

Really pathetic service. BUYERS , PLEASE DON'T GO WITH THEIR FLASHY WEBSITE AND DISCOUNTS. I have a victim of being cheated and now they are not at all responding to my queries. For reference I am putting the order ===> M675518332 Also fyi, there is no return policy it is just to fool buyers. Will put the whole history over the facebook page for all the buyers to be alerted.

Very bad customer service i order some jewelry item and home decor item from canada in September 2021 till date I didn’t receive my order so i email so many time to them cancel my order and give me refund but nobody seems care about customer email . Even though I make 100 call to customer service but every time I got different answer and most of time customer care no for Canada customer is not working. Basically they are doing some fraud with international customer took money snd didn’t provide item or refund 😡😡😡😡 very very bad customer service and totally fraud website

I wrote a review about a defect banarasi saree on Sunday 28/11/21. On Monday a representative from Mirraw phoned me to confirm that she is refunding 50% of cost price saree for £28.89. Today I received an email from paypal that I am receiving a refund of £6.94 instead of £14.44 as promised. I have sent photo evidence of saree torn on border at two places. This is the worse transaction I have ever witnessed online. All the stress that you are inflicting towards is more than enough now to ask for compensation. Let alone the 50% refund. This is very poor customer service.