The picture shoes cream silver embroidery but when it arrived the trousers were gold thread so does nt match. Now I have to pay 30 pound to return no costs of delivery will refunded so not worth sending back. Waste of money !
Thank you. Received but not on time. promised to be delivered by 5 th May but received only on 15 th May. ( 10 days delay) The Anarkali cut Kurti has no pyjamas. would have appreciated if You could have included a plus size Pyjama (4xl) with it of a suitable colour.
It was my first time buying off this site and I just received fabric that needs to be put together. I didn’t get a top either and I cannot use this. I wasn’t expecting to get multiple fabric that needs to be put together to create the outfit. Will be sending back unless I get an actual top sent
if i could i’d give 0 stars. complete scam!!! just takes your money, says order went back to warehouse, and makes it impossible for a refund. i haven’t received my product and they still have not refunded me after requested several times. i want my money back.
Friends, dont buy in mirraw. They do not refund you if ask for it. I got my refund after a long fight. I called customer care constantly but still i think that didnt wirk out. Finally, we raised a credit card dispute complaint. I think that might have worked. Got my money back within 48 hrs after i raised the dispute complaint. Hope my information helps you all.
Hate that I can't give 0 stars. Worst shopping experience of my life, I am shocked to receive such substandard customer service that is extremely UNCOORDINATED, TARDY and INCOMPREHENSIVE. Late delivery, unable to even track my order properly. Was told that one of my products "failed quality check but the replacement piece did not even arrive with my other products????? Prices are way too high for such POOR and SHABBY quality of products. Prices keep changing, obviously meant to scam customers. Pictures and sizes are deceiving and confusing. Even the website and app are hard to work with, the interface is so confusing. Will never buy here again, will NEVER reccomend to anyone.
This is one of the worse shopping experience . They send me the smaller size which is not fitting at all and I contact the customer service and they mentioned that they can not do anything. it was my first time I purchased the cloths from Mirraw and I decided not to purchase anything in future from Mirraw.
I have ordered my clothing and not received it after a month. I am still struggling to find out where my parcel is. I have a wedding this weekend and don't know what to do. This is the second time I have had a problem with Mirraw and the types of couriers they use. I am very reluctant to order from Mirraw again. Extremely disappointed
Worst customer service, unreliable and frauds. I received all the wrong sized and met all the requirements for a return, even paid for international shipping with tracking. Mirraw received the items weeks ago but they are not issuing the refund and just ignoring my emails. I do not recommend.
Frauds!!!!! Please guys don’t buy anything from Mirraw, they are not trustworthy and give false commitments. One customer care told me they will provide me compensation for late delivery which didn’t happen and another told me they will call me back, it’s been a week now and no response at all. I will be complaining about them in the consumer court. I am not going to leave them just yet.
Terrible , Terrible Terrible. I’m trying to communicate with last 10 days, every night I have spent 2 to 3hrs on my order. After 10 days , I learned, no team work, just take the money , simple editing in the order is not possible. quality of cloths are not good. Not worth it to put your energy , time and money. Shahi merchant
Damaged material and worst quality and Very bad asking customer to pay for shipping. It is Mirraw responsible to perform QC before shipping. totally unhappy... Better order in India and ask your relatives to ship. which is going to cost same litter more at lease reliable
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