Mirraw Reviews

Very bad customer service i order some jewelry item and home decor item from canada in September 2021 till date I didn’t receive my order so i email so many time to them cancel my order and give me refund but nobody seems care about customer email . Even though I make 100 call to customer service but every time I got different answer and most of time customer care no for Canada customer is not working. Basically they are doing some fraud with international customer took money snd didn’t provide item or refund 😡😡😡😡 very very bad customer service and totally fraud website

I wrote a review about a defect banarasi saree on Sunday 28/11/21. On Monday a representative from Mirraw phoned me to confirm that she is refunding 50% of cost price saree for £28.89. Today I received an email from paypal that I am receiving a refund of £6.94 instead of £14.44 as promised. I have sent photo evidence of saree torn on border at two places. This is the worse transaction I have ever witnessed online. All the stress that you are inflicting towards is more than enough now to ask for compensation. Let alone the 50% refund. This is very poor customer service.

if i could i’d give 0 stars. complete scam!!! just takes your money, says order went back to warehouse, and makes it impossible for a refund. i haven’t received my product and they still have not refunded me after requested several times. i want my money back.

Friends, dont buy in mirraw. They do not refund you if ask for it. I got my refund after a long fight. I called customer care constantly but still i think that didnt wirk out. Finally, we raised a credit card dispute complaint. I think that might have worked. Got my money back within 48 hrs after i raised the dispute complaint. Hope my information helps you all.

Hate that I can't give 0 stars. Worst shopping experience of my life, I am shocked to receive such substandard customer service that is extremely UNCOORDINATED, TARDY and INCOMPREHENSIVE. Late delivery, unable to even track my order properly. Was told that one of my products "failed quality check but the replacement piece did not even arrive with my other products????? Prices are way too high for such POOR and SHABBY quality of products. Prices keep changing, obviously meant to scam customers. Pictures and sizes are deceiving and confusing. Even the website and app are hard to work with, the interface is so confusing. Will never buy here again, will NEVER reccomend to anyone.