Mirraw Reviews

i Am extremely disappointed with the service , i made an order weeks back , they kept me waiting, the process was pending, then after inquiring following the delay, i discovered the product was out of stock. the process to gain back the credit was a bit of a headache but i decided to give them a chance and made another order using the credit, its been ten days and the order has not been processes, i mailed but i only got an e-mail saying it was going through quality check, however i still have no news of my item. I have an event to attend on the 12th April. made the orders way back to ensure i had my dress . i feel very disappointed as a customer who has been buying products from this site

NEVER AGAIN! Ordered a month ago for my wedding to have clothes to wear for my wedding, and: 1. No available, 2. Not shipped, 3. Didn't pass the quality test, 4. No ready and still pending. I ordered for 3 families, spent 900 USD and it is still pending ! Don't order. PS: Customer service is responsive (somehow) but totally useless!

Worst product and customer service ever . The kamiz I bought was defective, completely unusable . When I sent the pictures of the defective product, they asked me to use local tailor to fix this and offered me 10% refund. Any other customer service would give a full refund of that product . Anyway, I live in USA and don’t have “local tailor “ . And I’m not gonna spend more money on this . So I accepted that my 100+ dollar is just gone . Delivery was very late and painful ( be a at some point it was lost and returned back to warehouse and shipped again ) Also , I ordered 4 items and received only 2. I ordered from mirraw before and the service and quality was fine . So I’m guessing they couldn’t keep their quality same as before.

ABSOLUTELY DISSATISFIED WITH THE SERVICES.. I RETURNED MY PRODUCT ON 09TH FEBRUARY,2021 AND TILL DATE I AM WAITING FOR MY REFUND BACK.. EVERYTIME I RECEIVE A MAIL THAT IT WILL BE DONE SHORTLY BUT THEIR SHORTLY NEVER COMES .. DEAR FRIENDS, PLEASE BE CAREFUL WITH YOUR PURCHASES ON THIS SITE AS I DOUBT THEIR INTENTIONS NOW TO RETURN THE MONEY . I HAVE BEEN FOLLWOING SINCE THEN AND EXCEPT ASSURANCES I HAVE NOT RECEIVED ANYTHING TILL DATE.. PATHETIC EXPERIENCE!!!

Veeeeeeeeeery Poor service... i have returned item on 8th Feb and still waiting (12th mar) for the return. .. Called customer care at least 6-7 times, every time representative say he/she will resolve the issue within 48 hours (Max) ..but nothing happened ... It's very risky to buy product from Mirraw...

Ordered two items and had to replace one item with other in 24 hrs after placing order, though customer care responded saying ticket is resolved by exchanging with new item , they sent original product saying stitching was done already which is very unreasonable and irresponsible. Also product arrived with defect ( big black mark) and material is very cheap looking. When I asked them to process return, they say return shipping is very expensive which is their responsibility as they sent with defect. Very poor customer care and not keeping up loyalty

I ordered a jewelry set and a pair of jhumka in December for a wedding. Well!! I received my shipment in February! I requested to cancel my order since it was too late. Mirraw team told me that they’re going to refund and it’s pending approval. This stayed like that for 4 weeks and after 4 weeks instead of refunding my money. They shipped the item. Now i want to return it but they won’t give me the return label for that. I’ll have to pay out of pocket!! Worst customer service.. I don’t need apology. I needed my money back and a return label so I can send the items back ..

I purchased three sets of necklaces...two of them are good.( M490649325)..the costly one (M320608284) is below standard ...low quality metal used....very much disappointed....waste of money...cheated😠