Mirraw Reviews

I ordered a saree on 6th Nov 2020 and paid for it upfront. It was a Diwali gift for a cousin of mine. The parcel has NOT BEEN DELIVERED TILL DATE - 18th November. The parcel arrived in my city (as per the tracking system ) and stayed at their office for 6 days without being delivered. I have repeatedly been complaining to the customer service executive and all they can tell me is that it will get delivered. Besides that, they keep saying the executive was unable to deliver. I am still making complaints to the Mirraw office and the courier Wowexpress. Their service needs a 0 rating. I am unable to give that. Hence I have given it a single star. Mirraw please deliver asap.

Extremely cheap material and fake pictures, The sizes make no sense None of the Kurtis ordered I can wear .The saree sent is cheap transparent material. It took 1month to ship after please dont get fooled by this seller.My money went in trash.

Respected sir / madam i naga subbamma purchased a 5 line maroon robbies necklace  on 13.11.2020 amount 580. and i not received any delivery and it not showing any delivay date  so please rectify the problem  the customer facing problem . my phone number is 9032655302 please cal to her.attached  the payment receipt for your reference.thanq you sir / madam.

Mirraw had a sale buy 1 get 3 free. So I ordered some sale stuff along with some regular priced item. Once the order was complete they send me email saying 3 of my sale priced item was defective and that was the last one i need to provide with replacement product id.meanwhile those 3 products were listed on their site as new products again while I was being told lies. After I provided the replacement Id’s rhey said it was more than 3 days and they are processing the refund. I wanted the refund in the original form of payment instead they refunded the money in mirraw wallet even after I told them not to and they assured me they will refund in the original form of payment. Never doing business with them. Its not my first time bad experience with them. First time i took it as normal problem. Since it happened again I will say this is their policy and thats how they steal peoples money.

If there is zero or negative then I would give that I stead of 1 star. I bought clothes for my daughter and son and both were wrong sizes. My daughter’s was too small and my son’s was too big. Both are useless to me. Very poor customer service. Wrong size was shipped to me in US. I ordered size 14 for my girl and they sent size 5 which is useless to my girl coz it’s way too small. I tried working with customer service for several days to return or replace the top as returning shippping from US is $50 for the product so I asked them to replace just the top or send me return shipping label coz it’s not my mistake but they kept repeating the return policy instead of sorting the issue with me. Will never ever order from Mirraw and will make sure none of my friends order from Mirraw. Worst experience.

Giving one star as I can't give NEGATIVE star rating. Very fraudster site. Had ordered 3 tops for my partner. Money got deducted and received notification that order has been cancelled. On calling customer care center, they said they did'nt receive the money. Clarified with my bank also. They said money has been credited in the account of Mirraw. TO add to the misery, mirraw sends a mail to me confirming my order status as received/cancelled/re-order with the only option enabled was received. TOTALLY FRAUD website. NEVER ever buy anything from this website. Refund my money you cheatsters.

Bahut hi bkar service hai, Maine irraw se Order No M9164983375 Date 03.10.2020 ko total Item mangawaye the, usme se 3 item maine return kar diye the, Muze bataya gaya tha ki muze mera refund 7-8 dino ke andar mil jayega, Lekin ab 30 din ho gaye abtak muze mera refund nahi mila hai. Daily call aur mail kar raha hu lekin abtak muze refund nahi mila hai. Please yaha se koi bhi chij mat kharido, Ye logo ko chutiya banate hai...........

I shopped from UK and bought 5 items. Please be careful when buying from here. It cost me £30 to do a return because it is has to be shipped back to India. You will have to find your own courier & get it dropped off to that courier. The website doesn’t mention any of this and it is a UK website. I understand that they are scared to loose business but fooling customers is not a good idea. Please be clear on your international return policies. I will never purchase from here due to lack of trust & I only kept 2 items, the rest were wrong size. The material is ok. I got semi stitched and one of the item didn’t come with inner so all in all - waste of time if you are shopping from abroad. Be careful.

I have received two times a damaged salwar suit. Mirraw promised to give me a refund for 1 suit. I have mailed them several times. Now after a couple months, i still not have received the refund. They are also not replying my mails. It seems to be that they have blocked me. They are not trustfull!

I have not recieved my refund. The same order which I ordered online I never got and they said it was last piece, fabric defect. But when I order on cash on delivery. They accepted and they r ready to deliver it. How strangge.... How did they get it now when it was last piece. I worry about my money... I wish they refund it.....