I’m very pleased with my purchase, the fact that I sent my measurements unsure of how it would turn out, give or take a few inches..That you were able to customize something like this is amazing. Thank you! Will be ordering more
I specified a 52 length, based on web measures, its shorter than expected, I am 5'5 and just reached my ankles and this is a shame. I was planning on floor length, but wont even cover it and can't add either. The hips area for a medium are huge I have to have it altered so much and I have hips so, it looks as if the hips were made for pockets? imagine that. also on the torso, its a weird fit, I too had to have it altered to make it more fit. Super disappointed that It arrived too late to get it exchange I was looking forward for this outfit and now only 1 week prior to the event, I have no choice but to wear it as is. 1st time I order from this site and was a little skeptical, am not sure if I will reorder. I truthfully wish It was longer as my whole foot its showing barely reaching mu ankle and this is such a shame, looks weird.
Charged me double for plus sizing, even though there is nothing on the site that says so. When I got the product the embroidery wasn't even added from the second outfit. Terrible customer service as well.
Fraud company, do not order anything from this site. Placed an order on 12th August and further no communication when it will be delivered though they send automatic mails saying shipment is in transit and will be delivered in 4-5 working days as per last week of August. Trying to lure customers by offering fake discounts
I have been trying to get a hold of your team for the last 2 days regarding the cancellation of 2 orders that were placed on my behalf without my consent. As per your terms and conditions I ensured that both cancellation requests were sent less than 24 hours after the orders were placed. I have not yet received any replies to any of my emails and have not been able to get into contact with a customer agent via the number provided on your website despite being placed on hold for more than 45 minutes. Very poor customer service. I will have no choice but to escalate this matter further if I receive no confirmation about my cancellations in the next 24 hours
Very Poor customer service , I couldn't connect to them .The sari quality is very bad.And the blouse customization is not as expected.One of items in my order was never delivered and refund is still not credited back to my card.This was first time I shopped with Mirraw, and the experience was really bad.
Their customer service never pick phone. Cloth quality is not even worth 2 dollars They say custom stitching but they didn't do any of my customization
Received my necklace which looks just like the photos. Great customer service who patiently addressed my queries at every turn. Shipping was taken care of well despite covid issues, would buy again! thank you!
Worst customer service experience. When my product arrived the blouse material was already torn (they had used very old material), and I contacted them. They told me to go to a tailor and get it stitched, and I said it’s the material not the stitching. The lady didn’t understand the issue. And my lehenga didn’t come with cancan even though I paid for it my stitching measurements were wrong. I’ve been calling customer service and they hang up!
I received my earrings today that I ordered from Mirraw. and to my disappointment when I opened the packaging it was broken. I paid a lot for courier charges for I am in SA and yet they say shipping is free but I paid for Shipping with my purchase and I paid for the earrings to be delivered, the delivery cost more than the earrings what SCAMMERS and a bunch of deceitful bunch of idiots you are, selling cheap stuff that breaks total daylight robbery ....Don't trust you ever again and will never recommend you to anyone I meet in SA ..Indians in India always get a bad name for cheating ..now I know why ROBBERS
Mirraw promised to pay customs for my international order but no one is responding to me now. And my shipment is getting late . Can someone responsible contact me? Sarosh imran cell 16395600185
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