Mirraw Reviews

I order a few outfits for my daughter and wife on the 26th of April which they said will be delivered by the 7th of May order number M637926901. I then received an email on the 1st of May stating the order will be delayed by 15 days . So I replied please cancel order as we required the outfits for the 10th. Then the next day I received another email stating the order is dispatched. I replied when will it reach me. I didn't receive any reply. On the 5th of May I received an email from Anthoni Vincent stating my order was delivered to me. Which I have not received. Now they don't reply to my emails. I need urgent help on this case.

This seller is dodgy . I paid 80 pound for something from them when I received that was not describe as in picture the stuff was fake plus this people doesn't have a seller attitude if you ask for return address from there they start laying to you I send my stuff to them all the way to India they had received the stuff when I spoke to them they say you gone receive a refund from them after few weeks they said we haven't received your stuff .My advise to everyone please be very careful this seller is not normal they gone steel your money and plus waste your time because that happened with me they stole my money and plus 3 months of my time.

Is it possible to speak directly to the Manager in charge of Mirraw Stitching Team? I would like to express my disappointment upon the care received. Thank you.

UPDATE: DUE TO MY INCREASED FRUSTRATION WITH MIRRAW, I HAVE FILED A DISPUTE WITH PAYPAL. I WILL DO WHATEVER IT TAKES TO GET MY MONEY BACK FOR ABSOLUTELY TERRIBLE CUSTOMER SERVICE AND POORLY STITCHED CHUDIDHARS. THE READY-MADE KURTIS I ORDERED WERE COMPLETELY OFF THE GIVEN SIZE CHART. THE END RESULT? NONE OF THE SUITS FIT ME. I SPENT A TOTAL OF $515 IN GOOD FAITH, DESPICABLE. DIFFERENT AGENTS WILL TELL YOU DIFFERENT THINGS. THERE IS NO CONSISTENT CUSTOMER SERVICE REPRESENTATION - EACH TIME I CALL OR EMAIL, SOMEONE NEW APPEARS AND I HAVE TO SITUATION ALLOVER AGAIN. THESE ISSUES HAVE BEEN ONGOING FOR APPROXIMATELY 3 MONTHS. ON ANOTHER NOTE, MIRRAW DOES NOT ALLOW YOU TO CHANGE THE STAR RATING WHICH IS HIGHLY MISLEADING AND POOR BUSINESS ETHICS. Simply terrible customer service! I placed 3 orders with Mirraw. The first order was fine. I only ordered one lehenga. In good faith and sound reason, I placed another two orders for a total of $515.64. That is ALOT of money to be spending on regular Indian traditional wear. Both orders were sent at approximately the same time after much harassment and threats and being met with poor response to non-response to those threats. Let me tell you: it is useless to make threats to a useless company. I placed these orders in full faith. When I received the products, they were very terribly stitched. I could not even get a few over my head. Moreover, for the readymade kurtis, the sizing chart is way off, so that whatever I ordered was so tight I could not breathe in them. Now, Mirraw expects me to send the readymade kurtis BACK TO THEM. Am I a fool to send them all the way back to India?? It would cost me a fortune! I forgave them for one lehenga, which is more than enough leeway that I’ve given them. In addition, I could not get the lehenga over my head and the quality of the fabric was flimsy and looked cheap. Their products are nice to look at, but they’re too many problems with this. I say to not waste your money in the hopes you will get clothing you really wanted. I tried calling them this morning and a fellow named Peter answered the phone. I asked to speak to Wilson who seems to be the manager. I was told that he was busy and that he would call me back in an hour. Did he call me back? Of course not. I waited until midnight to call again, but this time the response that the phone number does not exist. I am very angry. I gave them enough opportunity to rectify the situation, but they blatantly refused and in fact were misleading and manipulative. As soon as my bank opens, I am going to file a dispute with PayPal first, followed by my bank, I refuse to throw my money around for poor customer service and poor stitching. Not nearly up to par.

Mane ek leghega order kiya tha lakin Mujhe galat product deliver kiya gaya....2 months hi Gaye h lakin mujhe abhi tak refund nahi milla...koi bhi reply nahi kiya😡😡😡😡😡😡

Order did not ship yet.past estimated delivery date. Emailed thrice. No response. Why give a date after getting our address. You know it is international and cannot be shipped by that timeframe. Then why fool customers and then say that is for shipping locally.

Worst experience ever had Spoiled my wedding day Fake and unprofessional customer care colleagues Please never use this website for shopping if you don't want to spoil your special days 0/5 stars They deserve minus points not even zero

Ordered two standard stitched outfits for a wedding on the 13th of April, delivery said 6th April but nothing arrived. Trying to get an answer as to when i will receive the items but no one responds to the emails and I can’t return/cancel the order which will definitely not reach South Africa in time! Extremely unprofessional and definitely not a site I would recommend buying from unless you have money to waste!