Very unhappy that my product took more than two and a half months to be delivered, it was meant for a wedding in April and I received it two weeks after the wedding. I had to keep following up or no one would get back to me
If I could choose no stars I would. You provided the wrong color of outfit, and now do not even acknowledge it. Pathetic service! Your company knows nothing of the concept of Treating Customers Fairly!!
Worst ever, ordered items on Jan 3rd was promised delivery in 3 weeks and it’s February 13th almost midnight and no shipment. Please return the product and credit my discover card. Very disappointed with your service and customer service is horrible also.
Order Number: M557739948 Ordered on: 27 Dec 2018 Expected Delivery Date 2019-01-08 and now January 28th they don't even have it in the warehouse. I have Spoken to customer service 4 times the last 2 weeks and they keep telling me to wait 48 hours each time i called to resolve the issue. very disappointing. they sold me the stuff that din't have on inventory. its passed a month now. they promise you 5-10 days to be deliver but don't be fooled by it.
Just don't get into this mess! Its not even worth 1 star. I have repeatedly sent emails about 3 damaged and completely different (from pics) products sent to me!! All I have gotten is, "please confirm the time to call"and they have just been dragging this with no call from customer service. Just disappointed with the service and the time I am spending on trying to talk to customer service. PLEASE SPARE YOURSELF THE HASSEL OF ORDERING LOW QUALITY, POOR STICH OUTFITS AND CONNECTING WITH CUSTOMER SERVICE!!!
I have bought sarees from Mirraw before and they have been fine. But the last saree I bought ID# 2528076 Multicolor Embroidered Georgette Saree With Blouse from Pransul Fashion was extremely awful. The material of the saree is not georgette but of some stiff cheap material and the blouse was stitched so poorly and was extremely big. I had tried several times to email their customer service but to this day they have yet to respond. BUYER BEWARE DO NOT BUY their cheap quality products.
I got scammed too. Thankfully I only bought a basic cheap chiffon sari that was not meant to be ornate, so the sari I got was okay and wearable for the cheap rag I expected it to be. The choli and the petticoat were, unsurprisingly, the wrong size and the petticoat arrived stained (that'd better not be blood, guys). The choli is fine around my chest but huge everywhere else, so I expect it was sewn to a standard size (which I'm not) just on the basis of the chest circumference (which, for me, is several sizes larger than the rest of me since I'm busty but petite, so the choli nearly falls off me). The petticoat is so poorly sewn and of such poor quality that some of the stitches ripped when I merely tightened the drawstring! I ordered a petticoat that was supposed to be 32 inches long, 34 inches at the waist and they sent me one that was 38 inches long and 42 inches at the waist! So it was unwearable. I strongly suspect that they just send us B-quality/seconds, factory cast-offs and customer returns and whatever they can get their hands on at the time we place our orders. I'm only giving it two stars because the sari is at least wearable and I didn't expect great quality in the first place. Otherwise, I'd advise anyone to not buy anything from this dishonest joint. Spend your hard-earned money somewhere else.
I am not an online shopper but i thought that i would take a chance with mirraw. I am extremely satisfied with their service as well as their quality of clothing. It took only two weeks to receive my goods, delivered at my doorstep and wow, the goods look even better than the pictures. Thank you Mirraw, I will definitely be using Mirraw again.
VERY PATHETC RETURN SERVICE. NO PHONE NUMBER PROVIDED TO COMPLAIN.CANT FILL THE TRACKING DETAILS OF THE PACKET WE ARE RETURNING OURSELVES..I WAS CHARGED RS. 180 BY DTDC TO RETURN THE PACKAGE OF A SAREE WHICH I ORDERED WHICH WAS RECEIVED BY ME IN DAMAGED STATE. NOW THE WEBSITE IS NOT MAKING ME ABLE TO FILL THE TRACKING DETAILS..EXTREMELY SORRY STATE ..A BIG FRAUD
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