Mirraw Reviews

Horrible company...I placed a large order, received the order with a few items missing. Spent 7 months emailing them trying to get the issue resolved and I still haven’t been refunded for the missing items. Customer service is horrible, I had to send multiple emails before getting a response. Finally gave up and decided to just take the loss rather than waste my time. Will never order from here again Sent from my iPhone

Very bad. The product size is not as mentioned on website. I have ordered 2 small size kurtis. One was large. Other was too small. To return/replace, bear amount of courier yourself and send back to surta. There is not even space that i can do some alteration. Waste of money and time.

ORDER NO M312810160 The order was supposed to be for Tussar silk sarees (as written online) but unfortunately what they sent me is some artificial silk, good for nothing. My maid also refused to wear them. Also the same sarees for 599 rupees on peachmode online but at least they claim that it is artificial silk. I had no option but to return them. I had to send them back from Australia to India and the packet was around 3 kg.I had to spend around 80 dollars to return that rubbish.The packet was returned on 1/06/2018 from Australia. The packet reached their nominated address on 14/06/2018. Since that date they are not taking the delivery of the item because then they have to return the money. I must have called them 100 times from Australia but everyday a different response from their most incompetent customer service team. They have absolutely no idea of why they are there. They have kept the money, now no one cares as to what happens to the customer. I wish someone responsible in that organisation talks to me and I will give them the feedback on their service. Really disappointed.

I would not even rate it 1 star. I placed my order on the 20th of March. We're now on the 1st of July and I have only received part of my order. Customer service is unhelpful, provide incorrect information and despite stating that matter has been escalated, I am still waiting. They do not listen and repeat standard responses which does not address your concern. Absolutely furious. Will not be using these guys ever again, once I receive my order which God knows when that will be. Pathetic.

Hi I’m a new customer from Canada. My first and last time ordering with Mirraw. The stuff looks all great in photos. But quality is poor also keep in mind you pay morefor your shipping costs. Then I sent the items back today and paid double for shipping costs. This is not good business service. I hope they have I’ll refund me the adequate amount. Everyone works very hard for there money.