Mirraw Reviews

Not happy with my purchase. Was referred to Mirraw after my friend suggested me. I ordered a custom stitched lehnga. It was made shorter than requested and despite of my several emails, I received no solution for the ill fitting dress. Wasted my money on online purchase!!!! The biggest concern was the poor customer service, my emails were never responded to, there is no phone number for International customers. I would certainly not recommend Mirraw. Dont let their pricing lure you to make an online purchase.

It is the third time,I ordered from Mirraw.The lasted order is so satisfied.As the person who fascinated in India's cultured and clothes but have no yet opportunity to visit India.I never disappointed to order the outfits here.

Horrible site and service. I order a legenga for wife 1 month before Diwali. The stitching designer requested few responses on blouse which were immediately provided. Still designer did not take any action and waited for 2 weeks without stitching . After number of follow-ups the stiching was completed and lehenga was delivered literally 1 day before Diwali and we realized that the blouse was literally stitched 2 inch short. Sent them all the proof. The designer suggestion was to get the blouse length increased by 2 inch by local tailor. What kind is suggestion is this? Since then following for refund from Mirraw and it’s more than 3 weeks no response. Their customer service sucks. The only response I get is it’s been escalated to the next team and they will get back shortly.

Purchased 3 items for my wife (Sarees and suit). Paid premium price, super expensive, however, products delivered were different to colours and quality shown/described in the website. Delayed the delivery by nearly 3-4 weeks with hardly any updates. We kept following up through chats where they respond after many hours, also chat window auto closes so you cant really see their responses. They claim that they have presence in Australia and overseas countries, but returns need to be must be made to India address only, that too at your own expense (which was costing me nearly $70). I requested if I can deliver in person when I am travelling to India next month, but they came up with some wierd condition that I have to return within 7 days which is obviously impossible. In summary, return from overseas is not worth it or impossible.. Buy at your own risk, not worth your time and money.

I have been a Mirraw advocate for many years. However my most recent order was not as smooth as before. I had delays in delivery of at least 2weeks. Then the stitching had been done inaccurately and in a rush perhaps. I'm sharing this ad a concern, hoping for this to be a one off scenario

I am giving 3 starts as the blouse stitching was exactly what I asked for. The lehenga in the picture is not what you get. Always see the description if the flare is 3.5 it will be 3.5 mts. I specifically asked in custom design to stich 5 mts but it still came as 3.5mts. I was disappointed as it was for the occasion and I could not flaunt the lehenga the way I have imagined.

PATHETIC, UNPROFESSIONAL, RUDE- I wish I can give them negative star. I ordered 44 size product and they delivered wrong size 40. When I reached out to them over email and phone number they have. They asked 100 questions about products over phone and I gave pictures and measurement on emails that it’s wrong size. They have not responded to my emails yet, it’s being almost 2 months now. No one picks up the call at their customer service.I already tried like 100 times. If I get lucky someday someone picks up phone they gave the wrong information and fake hopes that we are dispatching new size to you tomorrow and that tomorrow never comes. There services are pathetic and I wish I would have never ordered from this site.

I have still not received my order. It's been 23 days since I have placed the order and considering that you guys are situated in Lower Parel delivery to Malad is taking an awfully long time. I have a wedding to attend in first week of December and If you won't be able to deliver the order by that time then might as well you keep the dresses yourself. Its very upsetting and disappointing that I have to follow up literally every week to know the status of my order. M630805935