Perfect As a first time customer I’m so happy with the product I will definitely buy more things in the future and I will recommend all my friends and family to buy from Mirraw
Wish I could rate them as "0" star ⭐️, they don't deserve even 1star. I bought a four items with standard stitching . Two of my items were cancelled because the product failed quality check... can't they provide me another one of the item that passes the quality check?? Then the two items that I got they had to change the measurements I gave because they can't do as per my maessurements. In total I had to pay around 25 for the product and 22 for postage and I had to pay £19tax, is it a joke? I asked them to cancel my order fully if they cNt provide all 4 of the items as I have to pay double the product value for postage and tax. They can't as they are stitched to "my measurements". I will never buy from them and will also tell my Friends not to buy from them. Not happy at all. I am not sure how they have got so many good reviews...
I cannot give less than 1 star...but it is worth 0. Rubbish service from beginning to end and products are of terrible quality and very very bad stitching. NEVER BUY STITCHED OUTFITS
The products I have ordered were cancelled by Mirraw. They have refunded the product price but not the stitching price which I was charged during the order. Also one of the product was damaged and its dupatta came in a different color. I was told they would refund me. Its been going on from 6 months and no refund till now. I have sent multiple emails and many calls , they just promise everytime that it will get done sooner but never happens. I haven't had such difficulty with any online store so far. This is the worst store. I am not sure if Mirraw would ever refund me.I believe that's the way Mirraw chose to cheat people by cancelling the product you ordered and no refund. I will not ask any of my friends to buy from Mirraw.
They are the worst in customer service! I ordered few items and some of those were not customized to the measurements given or didn't look like anything as pictured. They don't deserve any stars. They don't need to be in business if they can't honor what they said. I have been trying to get a credit back for the last 2 months and I keep getting email saying it will be credited in 48 hours, no credit back yet!! A new person would take over responding so I have already been told by 3 people that I would be credited back. My emails on status of the credit are now being ignored, emailed few departments and still no response.
I have ordered artificial jewellery on 2nd April of 4133 rs.amount has been deducted from my account but still I have not received any confirmation about order .its showing pending .i have checked with hdfc bank amount has been paid to Mirraw successfully .please return my money or deliver my item soon
I ordered 6 sarees and four of those sarees were under promotion buy one and get one free.I received all items in a appropriate timing but never received the deal get one free,thou its bit expensive too.One saree is in a poor condition stitches are off.Sent a request to Mirraw to explain what buy one and get one free is about.
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