5-6 business days is available to select delivery time.
This service is intended to customize outside India only.
| Product | Standard | Custom |
|---|---|---|
| Blouse | $2.0 (Regular) | $2.0 (Custom stitched) |
| Salwar Set | $2.0 (Standard) | $2.0 (Custom stitched) |
| Lehenga | $2.0 (Standard) | $2.0 (Custom stitched) |
| FNP | $4.0 |
Stitched Products are customized to your measurements, cannot be resold/returned and hence will not be eligible for returns/refunds.
If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
United States: +1 949 464 5941
United Kingdom: +44 121 461 4192
Canada: +1 581 705 4535
India: +91 22 6648 4300
All other countries: +1 949 464 5941
General inquiries: team@mirraw.com
Customer care: mcare@mirraw.com
It has been one month of being on phone umpteen times for long times, emailing photos of damaged goods and even talking with the manager Mr Nirmal who promised 100% refund in 3 hours 3 days ago and still no response Horrible service
The necklace looks quite cheap and not elegant like the picture. The gold is too orange and the pearls are not white - they are more pink/gold. Some of the top pearls had fallen off and lucky they were still in the bag. I will pull the item apart and replace the pearls with whiter ones that look more stunning. Hopefully that will make the item look a bit more quality.
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