Mirraw Reviews

My order has been returned for no reason.. When I asked why, they did not reply.. They asked me to pay extra fees without explaining why.. Finally, I received my order very late, could not wear it for functions.. No discount due to delivery late only extra fees to pay… And the products I received don’t match the description.. I payed x5 more for something that’s real price is like 700 roupies.. I have the invoice of supplier... very disapointing..

Third class service. My order was not delivered at my place and delivered to other place. . Even one star not deserved. They have to get my delivery or my money back.

Very good. Got the dresses for my brothers wedding and it looked very good. Customer service was good for changing the measurements and colour of dresses. Recommend

I am really disappointed with my orders. I have ordered 3 cloths. It’s not worth for that price. Very cheap quality material for high price. I will never order cloths in MIRRAW in my life time

Mirraw is a scam. They do not send products that you pay for and send previously used and worn clothes, which they refuse to take back. They would take 15 days to ship to USA and expect you to return in 7 days otherwise they won’t take it back. They charged me for bangles and never sent them. When I asked, they refused it was in the order. They blocked my messages on WhatsApp.

Never buy anything from them.I bought some saree and dress from my wife for her birthday gift received after 1 months and also material and color does not match with app’s photos.I called for return they said seven days return policy while I received it month later and put lots of excuses.never ever buy again

Awful. One product was not as pictured, having a different sleeve length and color than shown. The other three I fought with customer service to replace the product with something more suitable after I was told I could not have the item's sleeves stitched as shown. Not only did they not honor my request, they cut the sleeves as short as they could, probably to be spiteful(the person dealing with this order could be quite rude). They said it wasn't possible to replace the item, but I know that was a lie, because one very kind staff member helped me replace the other order. Out of five pieces, I can wear one. Thanks for wasting my time and money, Mirraw. I've been doing business with you for almost ten years and recommending you to friends and family, but no more.

I had a terrible experience in Mirraw. I ordered four saris and a couple of them had a Buy 1 Get 1 Free deal. I was expecting the products to arrive. Only three arrived. The fourth one did not come, and I was in contact with customer service/online help etc. They keep on telling me the item is in quality check and they will dispatch fast. After about 10 days, I received an email, that they canceled my order and gave a refund of 50% of what I paid. It was a $45 item, and they refunded me $22. They did not offer any chance to replace the item. If you ask for support, you get 4 or 5 automated emails, and they are so disorganized. I lost money with this merchant and please be careful with this site. If I could do 0 stars I will do and I will not order from them again. Very bad customer service and experience. Looks like they even hide my reviews and only good reviews show on the site....the item I ordered still shows in the site as available so why did they not ship to me? PLEASE BE CAREFUL!

I'm writing this review after gone thru 4 months of calls and email exchanges with Mirraw Care Team. Unfortunately, Mirraw have messed up with my 2 orders where an incorrect lengha choli set was sent to me and also a saree with poor condition were sent to me. I sent countless pictures, emails and on top of called them to explain issues but at the end I was told no refund will be issued as they sent a correct product. Very disappointed with the customer service and the way they are handling issues. Not sure if their quality team really check the quality or the condition of the items before dispatching. Very sad to say I have decided to shop at different place as I don't want to deal with a business that can't stand by their product quality and also help to resolve customer concern. At this point, I'm very frustrated and dissapointed to even shopped at Mirraw at the first place.