Mirraw Reviews

If i could give 0 star review i would. Customer service is terrible, tell you they will give you a call and they never would. It's been over a month and they still have not resolved the issue. Their customer service is pretty much non-existing. DO NOT BUY FROM THEM THEY ARE A HUGE SCAM. Story: bought a lehenga set and they only sent the skirt.

Shocking customer service. Nice designer suit ordered however it was too small. I was made to prove it was too small by a tailor which is very bad. I have been trying for 3 months to return the product. After 6 weeks of trying Mirraw agreed for me to return the product but I have now been informed they refused to accept my return parcel. I am out of pocket by £108 and want my money back.

Ordered a instant hijab khimar which was very bad quality material and poorly stitched. After emailing customer service regarding my issues we agreed on a 20% refund, after a day or two later mirraw emailed again saying that they can't issue the 20% refund. Very poor customer service I will never buy from here again. Prices are high for bad quality items

Horrible experience! I ordered my daughter size and it came in so tiny. She was unable to fit. I tried to return and i was told it is $100 to return! I have never heard of something so outrageous.

Save yourself the headache and do not order through this very incompetent unprofessional company. They shipped two of the three pieces in the set I paid for. Decent products if they would ship all of it. Very difficult process to try to get them to resolve the issue. They told me they were sorry it couldn't be done.

bewarned - THEY DO NOT LET YOU CHANGE THE STAR RATINGS. WEIRD. If there was 0 star I would give a FUCKING 0 star. My mom often shopped here (this is from her account) so I decided to purchase a lehenga from here. Note: We are International Buyers! The main problem was: 1) They sent the wrong PRODUCT to begin with 2) They also sent me wrong COLOUR ( I ordered BLUE they gave me black) - I asked for return shipping address so I could return the product & they could send me the correct one. (before their 7day return policy) - I also asked them to cover my shipping as the FAULT was on MIRRAWs end. I was being nice polite and patient until MIRRAW triggered me. I had NO RESPONSE from them, but YET they constantly sent me emails saying they are waiting for my response. FUCKING RIDICULOUS!!! I HAD TO SEND 5 EMAILS over a period of 2 weeks for them to respond. - WORST is that they replied yesterday saying will give me 20% REFUND. (this email was sent to my mom) THEN they emailed me separately saying they will give me 30% REFUND. WHAT THE FUCK! MIRRAW YOU NEED TO GET YOUR SHIT TOGETHER.

I would give zero stars if possible. I ordered an outfit for my granddaughter and one for myself for my daughters wedding. They took the money out of my account at the time of order….5 weeks ago! They have notified me 3 times saying what I ordered is no longer available, I’ve picked something else and they then charge me more than what the online price is! Still have not received any items!!!! Asked to cancel order and they said I have to have my cancellation approved!!!!! DO NOT ORDER from this company. I am now without an outfit for my granddaughter and myself!!!

I had ordered for necklace worth rs 2000. Till date I haven't received. Umpteen times I have called your customer care number but of no use. You say you will call back but no response till now. Worst experience I have ever had in online shopping. If I don't receive my order I shall cancel the same and give my worst review and spread the same to my friends also.

i place the order on 13/04/2023 from uk. still i am waiting for 2 items to be delivery. every time i send the email regading this. still under processing still under processing after receive by email only they replied. yesterday 16/06/2023 they mailed to ask to provide the missing product id. they are not communicated each other or they don't read the customer emails. everytime different people answer back and send different email. i think they are trying to cheat me. even uk customer service they don't want help either. i can't put less than 1 star.