I had order chikankari kurta , in product description it was written it's 100 % cotton , but the product that i received is not cotton at all. Very disappointed.
DO NOT BUY from this site. THEY DO NOT PROCESS RETURNS and take forever to ship the package. I have sent several emails to escalate the return but no response. Also the quality is very poor, threads hanging out and dirty stains all over the items.
Be brave and post this review on your website. I bought banarsi silk saree, prestitched, silk petticoat and blouse but got delivered cotton saree with cotton petticoat, it feels and looks like no where near to banarasi silk. Honestly, i always buy sarees from different websites your product is the worst, and company is so deceiving. I am happy to pay more but i hate cheaters and liars. Another worst part is your customer service, each time i called, seems like the girl name sangeeta knows nothing, sounds like she is sleeping in the bed. Get your act right Mirraw.
Terrible experience thus far. Poor customer service and poor quality l would be careful spending with Mirraw.com. From top to bottom they have liars and don't care soon as they have your money. Pathetic way to do business 🙄😒
If I could have given lower than 1 star, I would have. This Company is a low quality online retailer-- terrible customer service and awful stuff. BUYER BEWARE DO NOT PURCHASE FROM THIS PLACE.
Mirraw is one of the worst online shopping website. I ve ordered and sent paiement for a jwellery in March. Till today no response from this company. My e mails and phone calls were in vain. It is not at all a reliable or trustworthy website. Please don't trust this website and lose your money.
I would give them zero stars if I could. I had ordered two items from Mirraw but only received one and the one I received was not even the dress I ordered. For an entire month, I repeat A MONTH, I kept contacting customer service but would receive cryptic messages and be left on read when I asked for a refund. On top of that they "claim" I placed two orders but I did not and that both packages have been sent to the right address. First of all, only one of them was actually sent to me and it was not even my order. Secondly, the one they "claim" I ordered was a week late. Even their shipping is bad. I wasted $200 CANADIAN DOLLARS on Mirraw. This company is a scam and does nothing to compensate their bad service. Save yourself the trouble and please do not buy from them.
I did order 2 outfits that I love on line and never received them. I call and was told that they don't have enough material for these outfit and I should replace my order. I call customer service and they will not help me.. I loose $138.00
Mirraw is the worst Online shopping site with absolutely no customer care service. I ordered two Indian men kurta set from Mirraw. One was nice and it fitted my son well. The other kurta set blue embroided silk sherwani. Product ID: 3141885 did not fit my husband well and I posted it back in good faith that I will get the refund of the item. I posted this item and paid £17.99 for postage. Total cost: 46.32 for the item + 17.99 for post= £64.31 I did not receive any refund for my item. I tracked my delivery and found that the recipient refused to accept the delivery and returned. I have not received this post back! I called up customer services so many times and spoke to an agent called Shankar who does not help. I also submitted a query form at Customer services to help refund for my item, they do not reply. I am utterly disappointed and disgusted with Mirraw customer services. They should not be dealing with International customers as in foreign countries these issues are dealt with utmost care and refunds are processed. I hope no international customer buy any items from Mirraw because if anything goes wrong with the order, they do not help! Please note that the tracking reference number with Royal mail: LG988809015GB
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